Terms of Use & Privacy Policy

1Interpretation and Definitions

• Account: The personal account created by the user to access the Service.
• Company / We / Us / Our: Benaa | Building Portal – BENAAHUB PORTAL CO. L.L.C S.O.C, United Arab Emirates.
• Application / Service: Benaa App and all related services.
• Personal Data: Any information that identifies or can identify the user.
• Usage Data: Data collected automatically from using the application.

2Account Registration

• Users must provide accurate and complete information.
• Users are responsible for maintaining the confidentiality of their account.

3Subscription Plans

• Free Plan: Limited access.
• Monthly Plan: Full access with monthly payment.
• Yearly Plan: Full access with annual payment and preferential rates.
• Payments are processed via In-App Purchase for iOS and Stripe for Android; subscriptions auto-renew unless canceled before renewal.

4Payments & Refunds

• All payments are in AED.
• Refunds are allowed only in case of verified technical error or regulatory reasons.

5Use of Personal Data

• Account management and service provision.
• Communication: notifications, email, and in-app messages.
• Analysis for service improvement and marketing.
• Business transfers, mergers, or asset sales.
• Data sharing with service providers, partners, and other users as needed.
• Users may request to modify or delete their data.

6Data Security

Commercially acceptable encryption and security methods are used, but no system is 100% secure.

7Children's Privacy

• Service is not directed at children under 13.
• If data is collected from a child without parental consent, it will be deleted.

8Disclaimer

The company is not responsible for the accuracy of third-party content, ads, or job listings.

9Limitation of Liability

The company is not liable for indirect or consequential damages.

10Governing Law

These terms are governed by the laws of Dubai and the United Arab Emirates.

11Updates

• Terms and Privacy Policy may be updated periodically.
• Continued use of the app constitutes acceptance.
• Users will be notified of changes via the app or email.